Customer Experience
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Overview
Subject area
HTT
Catalog Number
350
Course Title
Customer Experience
Department(s)
Description
This course is designed to examine the way customers feel about an organization based on their experience. Students will be taught practical frameworks to develop sustainable customer experiences and how to foster a customer-first culture in organizations. Through research, literature and experiential Learning Students will explore the skills needed to attract, engage and retain customers.
Academic Career
Undergraduate
Liberal Arts
No
Credits
Minimum Units
3
Maximum Units
3
Academic Progress Units
3
Repeat For Credit
No
Components
Name
Lecture
Hours
3
Requisites
013557
Course Schedule
Schedule
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